Welcome to Bright Breeze Cleaning! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or booking our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services

• We provide residential and commercial cleaning services, including move-in/move-out cleaning and Airbnb turnovers.

• Service availability may vary based on location and scheduling.

• Customers must provide accurate details when booking to ensure proper service delivery.

2. Booking and Payments

• Appointments can be scheduled through our website, phone, or email.

• Full or partial payment may be required at the time of booking.

• We accept various payment methods, including credit/debit cards and online payments through secure third-party processors.

• Late payments may incur additional charges.

3. Cancellations and Rescheduling

• Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

• No-shows or last-minute cancellations may be charged up to 50% of the service fee.

• In the event of unforeseen circumstances (e.g., severe weather), we may reschedule services at no extra charge.

4. Customer Responsibilities

• Customers must ensure access to the premises on the scheduled service date.

• Any hazardous conditions or special cleaning instructions must be disclosed before service.

• Valuables should be secured before our team arrives; we are not responsible for lost or misplaced items.

5. Satisfaction Guarantee

• If you are not satisfied with our service, contact us within 24 hours, and we will address the issue at no additional cost.

• Refunds are provided at our discretion and only in cases of verified service deficiencies.

6. Liability and Damages

• We take utmost care during cleaning; however, we are not responsible for pre-existing damages or wear and tear.

• In case of accidental damage caused by our team, you must report it within 24 hours for assessment.

7. Privacy and Data Usage

• We collect and use customer information in accordance with our Privacy Policy.

• Personal information will not be sold or shared with third parties except as required for service fulfillment or legal compliance.

8. Modifications to Terms

• We may update these Terms periodically. Continued use of our services constitutes acceptance of any changes.

9. Governing Law

• These Terms are governed by the laws of the jurisdiction where we operate.

10. Contact Information

If you have any questions about these Terms, please contact us:

• Phone: 727.205.1929

• Email: [email protected]

By using our services, you acknowledge and agree to these Terms and Conditions.